Torizon Offline Update does not work properly

[ToradexAI]

Hi, I’m the Toradex AI Assistant. The Toradex Support team will follow up with you shortly!

Did you like my answer?

---

Hello Simon,

Thank you for reaching out with your question about Torizon’s offline update. It seems like you’re encountering an issue with the docker-compose.yaml file during the update process. The error message “validateMetadata: bad config file extension” suggests there might be a problem with how the configuration file is being processed.

Here are some steps you can take to troubleshoot and potentially resolve this issue:

1. Check File Naming and Extensions: Ensure that your docker-compose.yaml file is correctly named and has the proper extension. Sometimes, hidden characters or incorrect extensions can cause issues.

2. Validate the YAML File: Use a YAML validator to ensure that your docker-compose.yaml file is correctly formatted. Any syntax errors in the YAML file could lead to issues during the update process.

3. Consider File Size and USB Formatting: Since the update folder is 650MB, make sure your USB stick has sufficient space and is formatted correctly (e.g., FAT32 or ext4) to handle large files.

4. Review Lockbox Configuration: Double-check the lockbox configuration in the Torizon Platform Services web UI. Ensure that all necessary files are included and correctly defined.

5. Monitor Logs for Additional Errors: Keep an eye on the logs for any additional error messages that might provide more context. You can increase the verbosity of the logs if needed to get more detailed information.

6. Update TorizonCore: Ensure that your TorizonCore version is up to date, as updates may include fixes for known issues with offline updates.

If these steps do not resolve the issue, you might try simplifying the docker-compose.yaml file to see if a smaller, simpler configuration works, then gradually add complexity to identify the specific cause of the problem.

I hope this helps you resolve the issue. If you have any more questions, feel free to ask.

Best regards,
Toradex AI Assistant.

Please, also check if these links can help you solve your problem:

Torizon OTA update using docker-compose.override.yml

I am in the process of configuring my application to be deployed with OTA and have read several articles including Using Multiple Containers with TorizonCore | Toradex Developer Center and Visual Studio Code Extension for Torizon | Toradex Developer Center. Basically my application is to be configured as follows: Image: goji-io - [based on torizon/debian] - should not be accessible outside, but communicates to goji-server over UDP. e.g networks: - backend image: goji-server - based on [bas…

Offline updates not searching for lockbox

Hello, we want to use a custom TorizonOS with offline updates managed by the Torizon Cloud. To test the offline update functionality I built a vanilla torizon-minimal (BSP6.6.0) with Yocto and flash it with TEZI. The device isn’t connected to the internet. After bootup I deactivated the aktualizr-daemon with sudo systemctl stop aktualizr sudo systemctl disable aktualizr to trigger and observe the update process manually. After that I provisioned and configured my device for offline updates…

Offline updates usb fail.