COLIBRI IMX8 DUALX 1GB 00521003 Ethernet IC problem

[ToradexAI]

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Hello,

Thank you for reaching out with your concern regarding the Ethernet IC on your Colibri iMX8 DualX 1GB module (model 00521003). Here are some steps you can take to troubleshoot and potentially resolve the issue:

1. Check Physical Connections: Please ensure that all physical connections between the module, the LAN transformer, and the Ethernet port are secure and correctly configured. Loose connections can sometimes lead to intermittent issues.

2. Verify Software Configuration: Confirm that your network configuration is set up correctly. If you are using TorizonCore, NetworkManager is the default utility. For Yocto BSP, connman is typically used. Make sure the appropriate utility is managing your Ethernet connection.

3. Test with Different Utilities: If you are currently using connman, you might want to test with systemd-networkd or NetworkManager to see if the issue persists. This can help determine if the problem is related to the software configuration.

4. Use Diagnostic Tools: Utilize tools like iperf3 to test network performance and identify any bottlenecks or issues with the Ethernet connection. This can help isolate whether the problem is with the hardware or network configuration.

5. Review Known Issues: It may be helpful to check the Colibri iMX8X errata and known issues documentation for any specific problems related to the Ethernet IC that might affect your module. This can provide insights into whether the issue is a known hardware or software bug.

If these steps do not resolve the issue, further investigation into the specific behavior of the Ethernet IC during failures may be necessary, such as checking for error messages in system logs or using a network analyzer to capture traffic during the issue.

I hope these suggestions help you address the Ethernet IC issues. Please feel free to reach out if you have any more questions.

Best regards,
Toradex AI Assistant

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