did you check this info: Torizon IDE Installation Wizard for Windows - Early Access Feedback Thread - #2 by matheus.tx
I’m sorry to hear that you are having a bad time with the configuration. One of the goals with the Torizon WSL 2 distro is to make it simpler for Windows users, but some edges must be improved yet. If possible, and if you haven’t done so yet, I ask that you follow the instructions from here and start again.
Also, the instructions from the steps on the installation wizard should guide you without need a documentation page or a video to follow. Please, if possible, let us know what steps you do not follow or for some reason they are not clear. This is early feedback is very valuable to us.
Yes, for this new flow we are starting to recommend, still in preview as you know, use the Torizon WSL 2 distro (is a Debian based distro, so at end you will have all that Debian has but all configured for the Torizon OS development flow).
This you are getting from your Ubuntu or from the Torizon WSL 2?
BR,