Display not working using Mallow carrier board + AM62

Hello there,

We are trying to get working a 10.1 Capacitive Touch Display Panel using a Mallow Carry Board V1.1B and a Verdin AM62.

We managed to get the system working, used the easy installer & installed the kirkstone/verdin-am62/torizon/torizon-core-docker/release image (6.8.1+build.25) on it using the VNC. It works, and we are trying to run a demo app chromium-verdin-am62. Unfortunnately, the screen on our display are black and remain black whatever we try.

We have checked and have the jumper JP1 correctly shortened.

We tried connecting HDMI to HDMI, LVDS to LVDS or MISI DSI and none of them worked. Checking the overlays the only ones that seems to be present on the boards are :
verdin-am62_dsi-to-hdmi_overlay.dtbo verdin-am62_spidev_overlay.dtbo.

Please help us !

Have a great day

@drew.tx if you got some ideas

Hi, I’m the Toradex AI Assistant. The Toradex Support team will follow up with you shortly!

Did you like my answer?

:+1: :-1:


Hello there,

I’m sorry to hear about the difficulties you’re experiencing with your display setup. Let’s go through some steps to help you resolve this issue:

  1. Verify Connections:

    • Double-check that all physical connections are secure and correct. Ensure that the cables and connectors for HDMI, LVDS, and MIPI DSI are properly seated and connected to the appropriate ports.
  2. Check Device Tree Overlays:

    • The overlays you mentioned, verdin-am62_dsi-to-hdmi_overlay.dtbo and verdin-am62_spidev_overlay.dtbo, might not be sufficient for your display setup. You may need a specific overlay for the LVDS or MIPI DSI interface, depending on your display’s requirements.
    • You can modify the overlays by editing the uEnv.txt file in the boot partition of your TorizonCore installation to ensure the correct overlay for your display interface is enabled.
  3. Configure Display Settings:

    • Ensure that the display settings in TorizonCore match your display’s specifications, such as resolution and refresh rate. This can often be adjusted through TorizonCore settings or by modifying the device tree.
  4. Test with a Known Good Display:

    • If possible, try your setup with a different display to rule out any hardware issues with the current display.
  5. Review Logs:

    • Check the system logs for any errors or warnings related to the display. Use commands like dmesg or journalctl to view these logs and identify any potential issues.
  6. Consult Documentation:

    • Refer to the Toradex documentation for the Verdin AM62 and your specific display to ensure all requirements and configurations are met.

By following these steps, you should be able to identify and resolve the issue with your display. I hope this helps, and I wish you the best of luck in getting your display up and running!

Best regards,
Toradex AI Assistant

Please, also check if these links can help you solve your problem:

Easy Installer problem on AM62 D, IT with Mallow V1.1 board.

Could you please specify which exactly Panel you are talking about? Is it Capacitive Touch Display 10.1" LVDS or Capacitive Touch Display 10.1" DSI ?

Hello Alex,

Thanks for your answer.

We are using a Capacitive Touch Display 10.1" LVDS. We managed to get the screen working adding the verdin-am62_panel-cap-touch-10inch-lvds_overlay.dtbo to our overlays. Unfortunately, the touch functions aren’t working, is there an other overlays we should add or use instead of this one or any additionnal step to make it works ?

Hi @JeanSetruk

You don’t need any additional overlay for the touch.

Can you verify if:

  1. You have connected the touch cable, it’s a separate cable from the LVDS connector.
  2. Is the flat cable connected to the right side?

Hello Alan,

It seems that the cables are correctly connected as you can see in those pictures below, could it be something else ?


Hi @JeanSetruk

What testing method are you using to determine if the touch events are working? What application stack are you using?

Drew

We are running the chromium-verdin-am62 application stack, it correctly display the toradex website on the screen but we are unable to use the touchscreen and click on anything on the page.

Hi @JeanSetruk

I know it’s counter-intuitive, but the strip connected to the display is inverted, the blue part should be facing down.

Hi Alan,

It was indeed the strip which was inverted, it now works, thanks for your help :grinning:

Hello,

We recently decided to use a new 10.1" display connected via MIPI DSI with the Mallow Carry Board and a Verdin AM62 module. After configuring it, we noticed a recurring display issue: a visual glitch appears every 17 seconds.

Do you have any recommendations for identifying and resolving this issue?
Are there any best practices or guidelines for properly configuring and fully utilizing this display with these components?

Thank you in advance for your help.