When I connect the colibri imx6 to a windows 10 computer , the Colibri is detected but with the message “Unknown USB Device(Device Descriptor Request Failed)”
Why and How I can solve that?
Dear @NIzar11081976,
Do you have multiple USB hubs between the module and your host machine?
Best Regards
Kevin
@kevin.tx : Hi , No hub between the HOST machine (a PC or Laptop) and the Colibri Board.
Regards Nizar
Could you please specify:
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Your Colibri iMX6 full name and HW version
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OS you are running and its BSP version
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Carrier board you are using and its HW revision
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What USB slot you are using to connect to Windows 10?
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Have you installed any extra USB drivers or done some OS tweaks related to USB settings?
- Colibri imx6 DL 512MB V1.1A
- WEC2013
- We are using our own carrier Board (the ref for our dev was the Colibri Evaluation Board. the difference is that we have USB-A and USB-B connector connected to the USB OTG)
- What do you mean by USB slot?
- No extra drivers .
As mentionned the test was done on a laptop and a desktop with windows 10 Enterprise.
Multiples tests were done with a help of this page https://developer.toradex.com/knowledge-base/usb-function-driver-colibri
Could you please provide a WEC2013 BSP version? You can get it starting “Update Tool” and click on “Version Info” button.
Have you tried to use another USB cable and/or Windows box?
We are using the 1.06 version of the BSP
Do you mean 1.6?
Have you tried to use another USB cable and/or Windows box?
Sorry. Yes 1.6.
I have not tried another USB cable. As mentionned in previous comments I tried with a windows laptop and a windows desktop.
Problem solved. This was due to our hardware design.
Glad you problem was solved. Thanks for the update.