user/password failure

Following the “quick start” I made a VNC connection
installed “Toradex Embedded Linux Reference Multimedia Image”,
but I cannot do a SSH login I get:

C:\Users\dj> ssh torizon@verdin-imx8mm-15701428.local
torizon@verdin-imx8mm-15701428.local’s password:
Permission denied, please try again.

It seems I chose an image without a torizon user or the password is different.
How can I get back to factory settings?

Hi, I’m the Toradex AI Assistant.

I might make mistakes or occasionally get you wrong. Our support team will step in if needed.


Based on the Toradex documentation, the “Toradex Embedded Linux Reference Multimedia Image” you installed is a Yocto-based BSP image, not Torizon OS. These images have different user configurations.

SSH Login for Reference Images

For the Reference Images for Yocto Project (which is what you installed), the default login credentials are (1):

  • User: root
  • Password: (no password is set)

You should connect using:

ssh root@verdin-imx8mm-15701428.local

The torizon user only exists in Torizon OS images, not in the Reference Images.

Understanding the Image Types

The Reference Images are designed for BSP evaluation and development, while Torizon OS is Toradex’s industrial Linux distribution (2). Reference Images are good for evaluation but are not Linux distributions themselves (2).

Returning to Factory Settings

To get back to factory settings or install a different image, you can use the Toradex Easy Installer that comes pre-installed on your module (1). The Easy Installer allows you to install different OS images including Torizon OS if that’s what you prefer.

If your device is not booting into Easy Installer, you may need to enter recovery mode following the procedures for your specific hardware platform (3).

Alternative Connection Methods

If SSH still doesn’t work, you can also access the command line through the serial console (debug UART) (1) (4). This provides direct access regardless of network configuration issues.

Best regards, Toradex AI Assistant.


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Pre-built Linux images (including the one you flashed) can be accessed by logging in as ‘root’ with no password. If you want to use Torizon, you’ll need to flash a Torizon image specifically.

To restore the system to its factory state, you can load the Toradex Easy Installer via USB OTG while in recovery mode, as described in this article.