Torizon Platform update Error

V_D_ALMEIDA · July 12, 2022, 7:36pm

I’ve followed the steps to update the dockercompose using TorizonOta, but the TorizonOta is presenting error and does not update the Toradex Verdin Imx8mm

I’ve stopped all the containers through the command docker stop docker stop $(docker ps -a -q), then I’ve executed the steps below:

I’ve add the toradex into TorizonOTA webpage
I’ve used the default docker-compose-example-arm64
I’ve tried to update the Toradex, but no success.

CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES
959d245aef22 torizon/torizon-provisioner:0.0.11 “/bin/sh” 11 minutes ago Exited (0) 11 minutes ago interesting_khayyam
8886edc4b3bb torizon/kiosk-mode-browser:2 “/usr/bin/start-brow…” About an hour ago Exited (0) About an hour ago torizon_kiosk_1
d759ddf193a2 torizon/weston-vivante:2 “/usr/bin/entry.sh -…” About an hour ago Exited (143) About an hour ago torizon_weston_1
5952b775253b vdalmeida/arm64estufanodejs “docker-entrypoint.s…” About an hour ago Exited (1) About an hour ago arm64estufanodejs
5b3d274d4b2f vdalmeida/arm64ihmestufaip “/usr/sbin/nginx -g …” About an hour ago Exited (0) About an hour ago arm64ihmestufaip
verdin-imx8mm-06827717:~$

Questions

Should I delete all the images ? Why ?
What more else can I do instead of performing the recovery mode ?

lucas_a.tx · July 12, 2022, 8:10pm

Hi @V_D_ALMEIDA ,

What exactly happens when you try updating your device? Does the device status in the webpage indicate ‘Update Failed’? Did you receive any error message at all?

What TorizonCore version is in the module? You can check it by running cat /etc/os-release.

In any case, go to the website and try to update your device again with the same docker-compose.yml, but after doing so go to your device and run journalctl -f -u aktualizr*. The terminal will continuously output aktualizr logs, which is the software responsible to check and apply any pending updates for the device.

Wait for around 5 minutes and see what happens when it tries getting and applying the update. Post the results here. You can press ctrl+c in the terminal to stop outputting the logs.

With this we can have a better idea about what’s going on with your SoM.

Best regards,
Lucas Akira

V_D_ALMEIDA · July 13, 2022, 3:04am

Hello Lucas, thanks for helping me again bro !

I’ve performed the actions as it follows below:

What exactly happens when you try updating your device?

Just appear Update Failed
Does the device status in the webpage indicate ‘Update Failed’?
Yes
Did you receive any error message at all?
No

What TorizonCore version is in the module? You can check it by running cat /etc/os-release.

verdin-imx8mm-06827717:~$ cat /etc/os-release
ID=torizon
NAME=“TorizonCore”
VERSION=“5.6.0+build.13 (dunfell)”
VERSION_ID=5.6.0-build.13
PRETTY_NAME=“TorizonCore 5.6.0+build.13 (dunfell)”
DISTRO_CODENAME=“dunfell”
BUILD_ID=“13”
ANSI_COLOR=“1;34”
VARIANT=“Docker”

In any case, go to the website and try to update your device again with the same docker-compose.yml, but after doing so go to your device and run journalctl -f -u aktualizr*. The terminal will continuously output aktualizr logs, which is the software responsible to check and apply any pending updates for the device.

Wait for around 5 minutes and see what happens when it tries getting and applying the update. Post the results here. You can press ctrl+c in the terminal to stop outputting the logs.

With this we can have a better idea about what’s going on with your SoM.

verdin-imx8mm-06827717:~$ journalctl -f -u aktualizr*
– Logs begin at Thu 1970-01-01 00:00:05 UTC. –
Jul 12 20:21:57 verdin-imx8mm-06827717 aktualizr-torizon[861]: curl error 6 (htt Jul 12 20:21:58 verdin-imx8mm-06827717 aktualizr-torizon[861]: curl error 6 (htt Jul 12 20:21:58 verdin-imx8mm-06827717 aktualizr-torizon[861]: Put manifest requ Jul 12 20:21:58 verdin-imx8mm-06827717 aktualizr-torizon[861]: Error sending man Jul 12 20:21:58 verdin-imx8mm-06827717 aktualizr-torizon[861]: curl error 6 (htt Jul 12 20:21:59 verdin-imx8mm-06827717 aktualizr-torizon[861]: curl error 6 (htt Jul 12 20:22:00 verdin-imx8mm-06827717 aktualizr-torizon[861]: curl error 6 (htt Jul 12 20:22:00 verdin-imx8mm-06827717 aktualizr-torizon[861]: curl error 6 (htt Jul 12 20:22:01 verdin-imx8mm-06827717 aktualizr-torizon[861]: curl error 6 (htt Jul 12 20:22:04 verdin-imx8mm-06827717 aktualizr-torizon[861]: Event: UpdateChec Jul 12 20:27:03 verdin-imx8mm-06827717 aktualizr-torizon[861]: PROXY: sending de Jul 12 20:27:05 verdin-imx8mm-06827717 aktualizr-torizon[861]: Event: SendDevice Jul 12 20:27:19 verdin-imx8mm-06827717 aktualizr-torizon[861]: Current versions Jul 12 20:27:20 verdin-imx8mm-06827717 aktualizr-torizon[861]: Connectivity is r Jul 12 20:27:23 verdin-imx8mm-06827717 aktualizr-torizon[861]: Current version f Jul 12 20:27:23 verdin-imx8mm-06827717 aktualizr-torizon[861]: New updates found Jul 12 20:27:25 verdin-imx8mm-06827717 aktualizr-torizon[861]: Image repo Snapsh Jul 12 20:27:27 verdin-imx8mm-06827717 aktualizr-torizon[861]: Signature verific Jul 12 20:27:27 verdin-imx8mm-06827717 aktualizr-torizon[861]: Image repo Target Jul 12 20:27:28 verdin-imx8mm-06827717 aktualizr-torizon[861]: 1 new update foun Jul 12 20:27:28 verdin-imx8mm-06827717 aktualizr-torizon[861]: Event: UpdateChec Jul 12 20:27:28 verdin-imx8mm-06827717 aktualizr-torizon[861]: Update available. Jul 12 20:27:28 verdin-imx8mm-06827717 aktualizr-torizon[861]: Current version f Jul 12 20:27:31 verdin-imx8mm-06827717 aktualizr-torizon[861]: Event: DownloadPr Jul 12 20:27:31 verdin-imx8mm-06827717 aktualizr-torizon[861]: Event: DownloadTa Jul 12 20:27:31 verdin-imx8mm-06827717 aktualizr-torizon[861]: Event: AllDownloa Jul 12 20:27:31 verdin-imx8mm-06827717 aktualizr-torizon[861]: Current version f Jul 12 20:27:31 verdin-imx8mm-06827717 aktualizr-torizon[861]: Waiting for Secon Jul 12 20:27:32 verdin-imx8mm-06827717 aktualizr-torizon[861]: Failed to update Jul 12 20:27:32 verdin-imx8mm-06827717 aktualizr-torizon[861]: Sending metadata Jul 12 20:27:32 verdin-imx8mm-06827717 aktualizr-torizon[861]: Event: AllInstall Jul 12 20:27:32 verdin-imx8mm-06827717 aktualizr-torizon[861]: Update install co Jul 12 20:27:32 verdin-imx8mm-06827717 aktualizr-torizon[861]: Current versions Jul 12 20:27:33 verdin-imx8mm-06827717 aktualizr-torizon[861]: Event: PutManifes p code 0): Couldn’t resolve host name
p code 0): Couldn’t resolve host name
est failed: 6 Couldn’t resolve host name HTTP 0
ifest!
p code 0): Couldn’t resolve host name
p code 0): Couldn’t resolve host name
p code 0): Couldn’t resolve host name
p code 0): Couldn’t resolve host name
p code 0): Couldn’t resolve host name
kComplete, Result - No updates available
vice data to Torizon OTA.
DataComplete
in storage and reported by OSTree do not match
estored.
or ECU ID: 935e3227018b556823a426e87efcf0db9e336bdbaadc66a4c9a2a2660c076aa4 is u nknown
in Director metadata. Checking Image repo metadata…
ot verification failed: Snapshot metadata hash verification failed
ation for Image repo Targets metadata failed
verification failed: Hash metadata mismatch
d in both Director and Image repo metadata.
kComplete, Result - Updates available
Acquiring the update lock…
or ECU ID: 935e3227018b556823a426e87efcf0db9e336bdbaadc66a4c9a2a2660c076aa4 is u nknown
ogressReport, Progress at 100%
rgetComplete, Result - Success
dsComplete, Result - Success
or ECU ID: 935e3227018b556823a426e87efcf0db9e336bdbaadc66a4c9a2a2660c076aa4 is u nknown
daries to connect to start installation…
Director metadata: Rollback attempt
to 935e3227018b556823a426e87efcf0db9e336bdbaadc66a4c9a2a2660c076aa4 failed: “VER IFICATION_FAILED”:3 Failed to update Director metadata: Rollback attempt
sComplete, Result - docker-compose:VERIFICATION_FAILED
mpleted. Releasing the update lock…
in storage and reported by OSTree do not match
tComplete, Result - Success

lucas_a.tx · July 13, 2022, 1:59pm

Thanks for sending the logs! I’ll check internally here for further analysis.

In the meantime could you do a few more tests?

Try to update the operating system via the OTA platform: when selecting the component to update choose verdin-imx8mm instead of docker-compose.
You can select one of our monthly releases, for instance:
– Package: dunfell/verdin-imx8mm/torizon/torizon-core-docker/monthly
– Version: 5.7.0-devel-202206+build.24
See if the updates completes successfully or fails like the docker-compose.
Try to remove the docker-compose-example-arm64.yml in the OTA platform, all versions if you have more than one, and then add it again and try to update the device like you did before.

Just to be sure, is this the docker-compose that you’ve used?

docker-compose-example-arm64.yml (1.5 KB)

I successfully did an OTA update with the above file on a Verdin iMX8M Mini with a Dahlia Carrier Board.

Best regards,
Lucas Akira

V_D_ALMEIDA · July 13, 2022, 2:46pm

I’ve performed a recovery mode in the Toradex, after that I update two different packages of DockerCompose, both worked.

If I face this issues again, I will perform these tests and send the feedback to you.

Thanks for all bro !

lucas_a.tx · July 13, 2022, 3:58pm

Glad things worked out for you!

Best regards,
Lucas Akira