Toradex easy Installer USB OTG list of images not appearing

Hello,

I currently using Toradex Easy Installer through USB OTG, but Im not able to see the list of images from the toradex server. I can see the USB RNDIS and Ethernet connection (IP address).
image

Could you use serial debug console and issue “traceroute tezi.toradex.com” command ? Then collect its output and share it there.

Hi Alex,

Here’s the output of the issue command “traceroute tezi.toradex.com

. Thank you.

Please request that your IT personnel check the NAT/Firewall settings and enable access to tezi.toradex.com