Hi, I am using an Apalis Evaluation Board with IMX8QM chip. I need to put my device in recovery mode, i have followed the steps mentioned here:https://developer.toradex.com/easy-installer/toradex-easy-installer/loading-toradex-easy-installer
But my device is not going into recovery mode. Is there any method (like LED indication etc) to check if the board is entering recovery mode?
I have tried changing the cables but none worked.
Hi, I erased the eMMC and now the board is being detected.
But i am unable to download the easy installer:
Is there any way to confirm if the device actually entered recovery mode?
Are there any additional steps to be performed?
hi @hari,
From the screenshot it looks like you are using Linux on a Virtual Machine which is not recommended.
Please use a Linux host directly.
To confirm the recovery mode,
-
Below is the output that I receive by typing command “lsusb” when it has entered into recovery mode
Bus 001 Device 057: ID 1fc9:012f NXP Semiconductors (differ from module to module)
I do not know how to check in a vitual machine setup. -
You will not get bootlogs that you usually get when module is booting normally.
Note : Please use your company email as this helps us in providing better support
Hi @sahil.tx,
I tried to do recovery mode on a linux machine and the device was listed same as before. Sharing screenshots:
Is there anything else we can do?
Hi @hari,
It means that your device has not entered into recovery mode. Here are further things you can check.
- First check if the module is booting normally with the help of boot logs.
- Cross check recovery mode procedure
- Make sure all the required connections are conected.(Client port and UART port)
- Check with a different cable.
- Check with a different COM port.
- Check with a different module.
Please share error logs, debug logs if it still does not work.
Hi @sahil.tx,
It workded, we cleared the emmc using the steps mentioned in this article:
https://developer.toradex.com/software/linux-resources/linux-features/how-to-erase-the-emmc-flash-memory-linux/
After that, we ran the recovery script for windows and it worked.