Hi, I’m the Toradex AI Assistant. The Toradex Support team will follow up with you shortly!
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Hello,
I’m sorry to hear about the difficulties you’re experiencing with the HDMI output on your Mallow Carrier Board and Verdin iMX8M Plus. Let’s try a few steps to troubleshoot and resolve this issue:
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Check HDMI Connection: Ensure that the HDMI cable is securely connected to both the carrier board and the display. If possible, try using a different HDMI cable or port to rule out any connection issues.
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Access Serial Console: Since the console is unresponsive, try accessing the Toradex Easy Installer’s shell via the serial console on UART1/UART_A. This can provide more detailed information about the recovery process.
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Review Log Files: Examine the log file located at
/var/volatile/tezi.logfor any error messages or clues about the video output issue. Use thecatcommand to view the log contents. -
Restart the UI: If the user interface is not responding, you can manually restart it. This might help regain control over the installation process.
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Update Toradex Easy Installer: Ensure you are using the latest version of the Toradex Easy Installer, as updates may include fixes for known issues.
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VNC Connection: If HDMI issues persist, try connecting to the Toradex Easy Installer via VNC. Verify your network settings and ensure you can access the device’s IP address.
These steps should help you diagnose and potentially resolve the HDMI output issue during recovery mode. If the problem continues, further investigation into the software configuration may be necessary.
Best regards,
Toradex AI Assistant
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