IMX7 not booting

Hello,
My newly bought IMX7 not working. No output on serial. Tried to do recovery. But no success.

Only RED LED is glowing of RESET OUT.alt text

Hello @kshah ,

Have you tried to connect a display? Do you get any output there? Were you able to not boot even once? Can I ask you, if this is the only problem with this problem or perhaps more than one?

And when you say you cannot do recovery, could you please explain why? And also could you please tell me what you tried to do so far?

Best Regards,
Janani

Hello,

Yes. I connected to display also. Nothing appears on screen.
As it is not booting, this is the only problem so far.

In recovery mode, i tried running windows-recovery.bat file to reload easy installer. But error message appeared on screen " no device found"

Hello @kshah ,

Thank you for your quick feedback. I hope you have double-checked all the connections as stated in this page here: iMX Recovery Mode | Toradex Developer Center

Perhaps, in order to try out the warning, could you just proper power cycle the board, disconnect all the cables and hardware and re-connect then again?

Is this the only board with the issue?

BR, Janani

Hi… Did it again following the page you have shared. But no luck.

Yes. This is the only board with issue.

Hello @kshah ,

This looks like a case of RMA. I will forward this ticket to my colleagues.
I hope this is okay.

Best Regards,
Janani

Okay. Thanks.

Hi @kshah,

Please fill the RMA form