Could you please share more information about your setup?
Which exact Toradex model are you using? Please share its full name and version.
Which carrier board are you using?
Are you using Torizon? Or you are using some of the Toradex Reference Images? Or you are building your own image using Yocto?
Also, are you sure you are on version 5.0.0? This one is pretty old. Please share the output of cat /etc/os-release and cat /etc/issue commands from the module.
If you are really using such an old version, I would recommend you use at least the latest version of BSP/Torizon 5, which currently is 5.7.1. You can see that we had a lot of improvements since 5.0.0: