Error trying to connect to verdin-imx8mm from Torizon IDE extension from VS code on Windows 10

Technical Support
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Dear friends,
I am trying to connect verdin-imx8mm module on Dahlia Carrier board. I am using Visual studio code on windows 10. I am trying to deploy a sample python application on the board. I am not able to connect the device though the device is showing on the network devices list. I am able to connect the device using putty. The exact error message I am getting is “Error trying to connect to verdin-imx8mm-14756554.local : undefined”. Please help.

Thanks and regards
Pramod

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Hi, I’m the Toradex AI Assistant. I’m in early beta, and I would appreciate your feedback.
The Toradex Support team will follow up with you shortly!

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:+1: :-1:

Hello,

The issue you’re encountering when trying to connect to the Verdin iMX8MM module on the Dahlia Carrier Board through the Torizon IDE extension in Visual Studio Code on Windows 10 seems to be related to network discovery or the Visual Studio Code extension’s ability to resolve the device’s hostname. Since you mentioned that the device is visible on the network devices list and you can connect using PuTTY, this suggests that the network connection and the device itself are functioning correctly.

Here are a few steps you can take to troubleshoot and potentially resolve the issue:

  1. Check mDNS Service: Ensure that the mDNS service is running on your Windows 10 machine. The Torizon IDE extension relies on mDNS to discover and connect to devices on the network. You might need to install or enable Bonjour or a similar mDNS service if it’s not already running.

  2. Direct IP Connection: Instead of using the device’s hostname (verdin-imx8mm-14756554.local), try connecting using the device’s IP address. You can modify the connection settings in the Torizon IDE extension to use the IP address directly.

  3. Firewall and Antivirus: Check if your Windows firewall or any antivirus software is blocking the connection. You may need to add an exception for Visual Studio Code or the specific ports it uses to communicate with the device.

  4. Restart Visual Studio Code: Sometimes, simply restarting Visual Studio Code can resolve connectivity issues with extensions.

  5. Update Torizon IDE Extension: Ensure that you are using the latest version of the Torizon IDE extension for Visual Studio Code. An update might contain fixes for issues related to device connectivity.

  6. Device Configuration: Verify that the SSH service is correctly configured and running on your Verdin iMX8MM module. Since you can connect using PuTTY, this is likely already the case, but it’s worth double-checking the SSH settings.

  7. Network Configuration: Ensure that there are no network isolation issues preventing your PC from communicating with the device. This can sometimes occur on certain networks, especially corporate or educational networks with strict network policies.

If after trying these steps you’re still facing issues, it might be helpful to look into any specific logs or error messages provided by the Torizon IDE extension or Visual Studio Code itself for more clues on what might be going wrong.

Best regards,
Toradex AI Assistant

Please, also check if these links can help you solve your problem:

QNX | Toradex Developer Center.

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Hi @samalpamod,
We are already in touch with you on email and waiting for your response to connect and debug the issue.

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Dear Sahil,
Meeting request had been sent by Mr. Pramod Kapoor.

Thanks
Pramod

Outlook-mc0sxczg.png

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Hi Sahil,
As discussed last time for the deployment of the text application on torizon board, when you will be available for the session at your office?

Thanks
Pramod