Easy installer fails HID(W):LIBUSB_ERROR_IO

Hi @davygillebert,

Thank you for replying with the hardware version information.

Judging by the information you provided, the issue does appear to be what I initially thought. So the 1.0B version uses old silicon that actually requires different software compared to the current 1.0D versions. Furthermore since the silicon is old and this version is no longer sold by us, we stopped supporting this version in our 5.5.0 software.

With that said, the version of the hardware you have and the version of Easy Installer you are trying to use are incompatible. So you have two options now to move forward here.

The best option in the long-run would be to procure 1.0D versions of this module. This way you’ll have proper software support again going forward.

The other option would be to use old software that still supported the 1.0B. This is V5.3.0 of Easy Installer, which should still have support for 1.0B: https://artifacts.toradex.com/artifactory/tezi-oe-prod-frankfurt/dunfell-5.x.y/release/3/colibri-imx8x/tezi/tezi-run/oedeploy/Colibri-iMX8X_ToradexEasyInstaller_5.3.0+build.3.zip

However you should still try to procure up-to-date modules otherwise you’ll not be able to make use of our more recent software releases (5.5.0 and onward).

Best Regards,
Jeremias