Easy Installer 7.5 fails on Apalis iMX8QP

Technical Support
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1

Hi,

starting Toradex Easy Installer 7.5 (all 7.x versions) via USB fails on Apalis iMX8QP (tried different module versions, latest one tested: V1.1E).

Console output:

U-Boot 2024.04-7.5.0+git.246e447fccb1 (Dec 22 2025 - 10:42:13 +0000)

CPU:   NXP i.MX8QM RevB A53 at 1200 MHz at 28C

DRAM:  2 GiB
Core:  204 devices, 24 uclasses, devicetree: separate
MMC:   FSL_SDHC: 0, FSL_SDHC: 1, FSL_SDHC: 2
Loading Environment from nowhere… OK
In:    serial
Out:   serial
Err:   serial
Model: Toradex 0049 Apalis iMX8QP 2GB V1.1E
Serial#: 15445185
Boot:  USB
Reset cause: POR

BuildInfo:

SCFW 83624b99, SECO-FW c9de51c0, IMX-MKIMAGE 81fca643, ATF lf-6.6.

U-Boot 2024.04-7.5.0+git.246e447fccb1

Detect USB boot. Will enter fastboot mode!
Net:   eth0: ethernet@5b040000
Fastboot: Normal
Boot from USB for uuu
Hit any key to stop autoboot:  0
Failed to configure default pinctrl

Normal firmware based on BSP 7.5 works just fine. Currently I’m using EasyInstaller 5.7.5 as latest stable working version to flash my modules.

What is the reason for “Failed to configure default pinctrl” and how to fix that?

Regards, floji

2

Hi, I’m the Toradex AI Assistant.

I might make mistakes or occasionally get you wrong. Our support team will step in if needed.

I don’t have specific information about the “Failed to configure default pinctrl” error with Toradex Easy Installer 7.5 on the Apalis iMX8QP in the available sources. This appears to be a specific issue with the newer Easy Installer versions that isn’t covered in the current documentation.

The error message suggests a pin control configuration problem during the boot process, which could be related to device tree or hardware initialization issues specific to the Easy Installer 7.x series.

Since you mentioned that:

  • Normal firmware based on BSP 7.5 works fine
  • Easy Installer 5.7.5 works as a stable version
  • The issue affects all 7.x versions of Easy Installer
  • Multiple Apalis iMX8QP module versions are affected

This points to a regression or compatibility issue introduced in Easy Installer 7.x for the Apalis iMX8QP platform.

I’d recommend checking these potentially relevant sources for more specific guidance:

  • U-Boot for general U-Boot troubleshooting
  • You may find relevant discussions on the Toradex Community by searching for “Easy Installer 7.5 pinctrl” or “Apalis iMX8QP Easy Installer”

Would you like me to provide a general answer based on my knowledge about potential pinctrl configuration issues, or do you have additional specific details about your setup that might help narrow down the problem?

Best regards, Toradex AI Assistant.

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If I answered your question, please tick the “Solution” checkbox.

For follow-up questions to me, please use @ToradexAI in your post.

3

Hello @floji,

I cannot reproduce this issue here.

Which host OS are you using to load the Toradex Easy installer?
Do you see any errors from the recovery script?

If you are using Windows and see errors, I would recommend to check the Troubleshooting on Windows section of the following page: Loading Toradex Easy Installer | Toradex Developer Center

If you see no errors, I would suggest that you re-download the easy installer package.
Maybe your local copy is somehow corrupted.

Best Regards,
Bruno

4

Hi @bruno.tx ,

I’m using Windows host OS. There are no errors from recovery script. It just stops here:

image
image888×131 4.72 KB

But I tried the driver update from the link provided. After updating the driver it seems to work now.

Thanks, floji

5

Hello @floji,

Thanks for the update.
It is good to know you got this working.

Best Regards,
Bruno