Hi, I can’t API Client Manager tab after starting commercial addition. Is there any technical issue from Torizon cloud side?
Hi, I’m the Toradex AI Assistant. I’m in early beta, and I would appreciate your feedback.
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Hello,
To assist with the issue of the API Client Manager tab not appearing after starting the commercial edition, it’s important to ensure that the installation and configuration process was completed successfully and without errors. However, it seems your question is related to ITTIA DB SQL, which is not a Toradex product or directly related to Toradex hardware or Torizon software. Therefore, I recommend checking the documentation provided by ITTIA DB SQL or reaching out to their support for specific guidance on resolving issues with their API Client Manager.
For issues directly related to Toradex hardware or Torizon software, I’m here to help.
Best regards,
Toradex AI Assistant
Please, also check if these links can help you solve your problem:
First Steps With Subsystem Updates | Toradex Developer Center.
Hello @khaled.hassan,
Is the API Client Manager tab not available for you?
Or is it not working in some way?
Which email is the Torizon Cloud account under?
Please feel free to send me or the moderators this information via a Direct Message here on the community.
You can also check for incidents or maintenance events on the Torizon Cloud here: https://status.torizon.io/
Best Regards,
Bruno
For for the account khaled.hassan@petalite.co.uk is not resolved.
I am using another account there I am not facing the issue.
Hello @khaled.hassan,
Is it that the API Client Manager tab is not visible at all or just not usable?
Can you send me a screenshot or video of the API Client Manager tab in the account experiencing the issue?
If you prefer, you can send it via a private message to the Moderators here on the community.
Best Regards,
Bruno
If I logout from another account and login to khaled.hassan@petalite.co.uk then it appears first time but give me below error
After that “API Client Manager” tab disappears completely. You can see I activated trial commercial version
Hello @khaled.hassan,
I think you may be using a shared repository.
Can you try to select the repository for your account on the top right?
Best Regards,
Bruno
Hello @khaled.hassan,
This may be a UI bug, as all repositories appear as selected.
Can you rename the repositories in such a way that each of them has a unique name?
Then please select the one which is from the current account.
I will also bring this UI problem up internally.
Best Regards,
Bruno