Apalis IMX8 Easy Installer Recovery Failed

Technical Support
, , ,
1

I have attempted to use both of the recovery Easy Installers listed below and have been unsuccessful with them.

apalis-imx8x_toradexeasyinstaller_2.0b4-20191231
apalis-imx8x_toradexeasyinstaller_2.0b5-20200519

The following error occurs with either Easy Installer.

"Downloading Toradex Easy Installer…
uuu (Universal Update Utility) for nxp imx chips – libuuu_1.3.102-0-gb078bd0

Success 0 Failure 1

ECHO is off.1 [HID(W):LIBUSB_ERROR_IO ] SDPS: boot -f …/imx-boot
Failed downloading Tezi
Press any key to continue . . ."

2

Have you followed instruction described here?

3

I had an issue too when using apalis-imx8x_toradexeasyinstaller_2.0b5-20200519

My board was stuck on a boot loop. but The issue seems to go away when I am going with apalis-imx8x_toradexeasyinstaller_2.0b4-20191231

4

Perfect that your issue is solved. Thanks for the feedback.

Best regards,
Jaski

5

Bump -

I’m running Ubuntu 18.04 on an XPS13 laptop. The IMX6 version of the Toradex Easy Installer has been working for us for years.

Using an IMX8X v1.0D SOM with it’s stock software right out of the box, using Tezy 2.0b4 and Texy 2.0b6 gives me the same “HID(W):LIBUSB_ERROR_IO” error every time. When I attempt to recover from Windows via 2.0b6 it works every time. I guess just use Windows for now…

6

Hi @AndyGikling,

Can you confirm if you need to execute the Recovery Utility as admin/root?

Best regards,
André Curvello

7

Not sure. I’ll check when I’m back in the office early 2021.

8

Hi @AndyGikling

Did you already had time to check regarding this issue?
Best regards,
Jaski