Toradex Easy Installer error

Trying to load linux from WEC7 using Toradex Easy Installer and having the following error and can’t load u-boot. or linux.

I am doing a hardware recovery.

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What version of the easy installer are you using? We recently released version 0.6.
Are you using an Apalis or Colibri module? (we have separate downloads of the installer)
Are you currently using our EVB or a custom carrier board?

Can you try using a differen USB port and/or a USB 2.0 Hub between the device and your host? We have seen issues with some USB 3.0 hosts in the past.