Dear @compu
There’s a folder _ \log\ _ at the location where you started the Update.exe from. Inside this folder, there are log files for each update procedure you started. In your case this is _E:_0UpdateTool6_0_17\log\ _.
Please send me the log file of the failing update process (when you got the UDLDoUpdate:NvFlashError' message). The log file will give me more detailed information about the error cause.
Regards, Andy
yes. Both Update Tool 6.0.17 and edt800x480 folders on an USB memory stick,
Dear @compu
The log file shows the problem: file not found: edt800x480_OsImage2.nb0.
It seems that our file sharing site skipped the file because it is 0 bytes in size.
To solve the problem, simply generate an empty file with that name in the same folder as all the other backup files.
Regards, Andy
when the image backup edt800x480.* was successfully downloaded we are able to load our flashscreen. It looks like this image solved all our problem. I assume that the image resets all block configuration to factory default properly.
thanks for your support.
