Fail to connect Easy installer

We tried both available installers 2.0b4 and 2.0b6 on Win 10. PC provides the following messages:
2664-after-that-tezi-does-not-start.docx (55.7 KB)

Could you please set up a debug serial port connection with Colibri and capture a log file during recovery procedure?

link text

Hi , Alex.
Colibry 276 is the normal start.
Colibry 187 does not start.

Could you please try:
While loading Toradex Easy Installer over USB press “space” at debug terminal window to stop loading at U_boot stage.

Then issue

env default -a

Reset module and try to load Toradex Easy Installer again.