Perhaps do you or your company have some kind of firewall or IT infrastructure in place that is preventing the device from reaching our easy installer server?
Normally for Easy Installer we provide packages that can be downloaded off our developer site for cases like this. However for Torizon we have yet to do this as we are saving it for our end of Q1 release.
In the meantime I can provide you with a Torizon easy installer package here. You just need to unpack the tar file onto an SD card or USB drive then plug it into the carrier board while Easy Installer is running. You should then be able to select and install this Torizon package from the UI.
Strange it seems to work fine and install properly on my end. Judging by your 2nd attached picture it seems like there might have been an issue in how the tar archive was extracted. Could you describe how you extracted this archive onto the USB drive. Did you just use the tar utility on Linux or did you extract on a windows PC? If you did use a windows PC could you describe what utility you used to extract?
I recreated this on a windows 10 PC and it seems like 7zip, extracts the tar archive strangely such that it is no longer usable for the Easy Installer tool. I tried winrar and that seems to extract just fine. So the issue really seems to depend on the utility used to extract on windows 10.